Placing an order doesn't need to be stressful!

No stress no mess. We do all the work.

Online business being what it is, we know that as a smart customer you need to check us out. 

We’re always looking for ways to build trust with new potential customers who are looking to place their first order.

It’s possible you’re local to us and have seen our team in person, but since we service all of Canada there’s a chance we won’t have the opportunity to meet you… but we still want to show that we are experts who process orders securely and efficiently.

Here's how we build trust at the Ottawa Custom Clothing team:
  • We’ve got a photo of our actual shop with our company banner and a cute dog above. (Hey we actually exist!)
  • When we take photo’s of shirt orders we throw an Ottawa Custom Clothing card on them so you know our shop actually handled and printed the order.
  • We have a whole wack of positive reviews from customers on different review websites (in fact most of our business is from local referrals).
  • We are shared and liked by companies and non-profits who’ve used us in the past on facebook.
  • We do our best to talk the talk. We write out ordering guides on the website and other useful information to help you place a good order.
  • And – best of all – you can hop on the phone and chat with us. Nothing beats hearing from a real person 🙂
We accept major payment processors like paypal, visa, mastercard and interac e-transfer for your security.
More than anything we are shirt printers and embroiderers focused on our craft.

We want to use our skill and knowledge to help as many Canadians as possible receive cool custom shirts, uniforms, sportswear and whatever other apparel they might be looking for. We are excited and passionate to be a guiding force in how our country looks and what clothing they wear.

At the end of the day the first order is the hardest to give the go-ahead on for customers, once we get through that then we can grow together!

If there’s any questions you have about placing an order we’d be happy to help!

Screenprinting

Graphic Design

Screen-Printing Rates:

Screen-print pricing is done by quote (you can get one on our quote page or call) however the rates are very competitive.

turnaround time:

Our average order turnaround is 7-10 days including delivery. We also have a rush print program available for more time sensitive orders.

Wholesale / Contract

We provide print services to sign companies, promotional companies and other resellers. Contact us at info@ottawacustomclothing.com for more details.

EMBROIDERY

Embroidery Rates:

Embroidery pricing is done by quote through our quick quote page, by email at info@ottawacustomclothing.com or by phone. If you have a file already and know your stitch count it will help narrow down your rates.

turnaround time:

Our average order turnaround for embroidery is 10-14 days including delivery. We also have a rush print program available for more time sensitive orders.

Wholesale / Contract

We provide embroidery services to sign companies, promotional companies and other resellers. Contact us at info@ottawacustomclothing.com for more details.

Graphic design

Graphic Design Rates:

Graphic Design rates are based on how long it will take our artists and how complicated the design is. For artwork being used on a T-shirt or apparel order with us we can offer significant discounts.

turnaround time:

We do our best to work how you need us to. Usually that means we're able to fulfill rush design orders, but every graphic design job is different. For simple artwork it's usually 1-2 days, and up to a week for complex artwork.

Wholesale / Contract

We provide embroidery digitization and pre-press artwork separation services to other print shops. Contact us at info@ottawacustomclothing.com for more details.

T-shirt dropshipping & Fulfillment

Dropship / Fulfillment Rates:

All dropshipping questions including questions about rates, prices, product options, turnaround time, web-stores and integrations should be submitted by email at info@ottawacustomclothing.com